Frequently Asked Questions

Shipping & Delivery

Do you offer free shipping?

Yes, we offer free worldwide shipping on all orders.

How long does delivery take?

Delivery typically takes 5-10 business days depending on your location.

Products

Are your products authentic?

Yes, all our Korean beauty products are 100% authentic and sourced directly from authorized distributors.

How do I choose the right products for my skin type?

We recommend using our skin type filter when browsing products. You can also contact our customer support for personalized recommendations.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of purchase for unopened products in original packaging.